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Tucker Hill Lodge Accessibility Policy

Important Information About Accessibility at Tucker Hill Lodge

Tucker Hill Lodge, located in the heart of the Mad River Valley, warmly welcomes all guests. However, due to the historic nature and layout of the property, the lodge does not offer ADA compliant accommodations, and may present challenges for those with limited mobility.

The physical barriers include the following:

  • The lodge’s interior spaces are not accessible for wheelchairs or scooters.
  • There are multiple steps and thresholds throughout the interior.
  • The walkway from the parking area to the front door includes level changes.
  • Elevated access requires climbing numerous steps.
  • There is no elevator on the property, so reaching guest rooms in the basement or on the second and third floors requires navigating stairs.
  • Narrow hallways and doorways within the lodge do not accommodate wheelchairs.
  • Many rooms feature tub/shower combinations, and there are no roll-in showers available.
Our goal is to ensure that anyone who wishes to visit The Tucker Hill Lodge can do so, regardless of their physical abilities. Among the ways we strive to comply with the ADA:
  1. It is our standard operating procedure that individuals with disabilities be able to make reservations for an accessible accommodation during the same hours and in the same manner as individuals who do not need an accessible room.
  2. We have identified and described accessible features as well as physical barriers with enough detail to allow individuals with disabilities to determine independently whether a given guest room meets their accessibility needs.
  3. It is our standard operating procedure to ensure that our accessible guest room option is held for use by individuals with disabilities. However, we protect our clients’ right to privacy of disclosure.
  4. We guarantee that an accessible guest room, once reserved, is held for the reserving customer and is removed from all reservation systems. We make reasonable efforts with third-party reservation systems to ensure that an accessible room is available through at least some of these services and that information concerning the accessibility of the room is included on their reservation platform.
  5. Guests with legitimate service dogs will be provided access to all areas of the inn where members of the public are allowed to go.

For guests seeking ADA-compliant accommodations, we are pleased to offer an ADA room at our sister property, Mad River Lodge, located less than 1.5 miles away. We’d be happy to assist you in considering that option, subject to availability.

For special accommodation needs, please call us directly at (802) 613-4001 so we can help you determine the best guest room to ensure you have a comfortable arrival and enjoyable stay.

Website Accessibility

We are committed to facilitating the accessibility and usability of this website for all people with disabilities. We will continue to implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) or such other standards as required by the Americans with Disabilities Act (ADA). On a periodic basis, our website will be tested with assistive technology. Please be aware that our efforts are ongoing. You may email us at [email protected] or call us with questions or concerns regarding ADA accessibility issues, including issues accessing the website.